June 25, 2019

Toddlers mispronounce many a word while first developing speech, and larger words like "feridgerator" or "breakfixt" are personal favorites of mine. As well is "fire stranger." This one may not jump out at you, but even though as an adult you can now pronounce "fire extinguisher" the statistics show you still can't use one. They're everywhere right?! As t...

June 18, 2019

Do you follow a field of dreams mentality, “If you stock it they will come”?  Hoping that by just having the inventory available someone will buy it? Or do you try a minimalist approach, stock the bare necessities, and everything else is special order?

We are continually challenged to provide better customer service, while at the same time reducing costs....

June 12, 2019

Keeping on topic with ASW’s focus on National Safety Month, I wanted to expand on a recent article that the ASW team discussed this week. The article, “Seeing Safety in a New Way,” was featured in Safety + Health, a publication by the National Safety Council Congress & Expo (click here to access). In summary, the article stressed the important role visual...

June 4, 2019

We are all asked on a daily basis the same question: "How are you?" My response is always the same: "Living the Dream!" 
This response evokes a wide range of reactions from people. Some laugh, some look confused, and some say something similar like "yeah, me too." 

Why do I always respond the same way? It is simple. 

I have been an ER nurse for almost 15...

May 29, 2019

If you say you can't teach an old dog new tricks, what you mean that it is often difficult to get people to try new ways of doing things, especially if they have been doing something in a particular way for a long time. I think this idea comes from our experience with “training” dogs. Where we are able to get our pets to do something by repeating the task...

May 23, 2019

"You have enemies? Good. That means you've stood up for something, sometime in your life." - Winston Churchill

You might be thinking this is a little too deep for business....take a trip with me! What are we here for if not to find something we believe in and to fight for it? I challenge you to consider what you stand for; what you bring to the table that...

May 16, 2019

Continuous improvement as we know it, has its roots in the TPS (Toyota Production System) developed by Toyota shortly after World World 2. TPS was a precursor to the current lean manufacturing process that most of us are familiar with. One of the core principles of Lean Production is the concept of Kaizen (Kai =  Good, Zen = Change).

Lean Production is not...

May 7, 2019


The warehousing and distribution sector is intimately intertwined with sustainability concerns. Increasingly, consumers want products immediately, without delay, and without error. This has increased pressure on warehouses and distribution centers to enhance productivity, fine-tune performance, and become master facilitators in the continuous flow of go...

April 30, 2019

Time Management (or lack there of) is something that everyone struggles with. In our culture today people feel a sense of accomplishment when they list off all the tasks that they have to do in single day. Seemingly that the more stress you have the more successful you are. Being busy has become the new normal for everyday and everyone.

What ends...

April 24, 2019

Last month I discussed the Perfect Order and the concept of this composite Key Performance Indicator, or KPI, that enables a performance measurement that spans across functional silos in your organization. The measurement requires multiplying the results of 3 individual metrics together to achieve a single KPI.

Although the composition may vary, the most c...

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